Warranty Service Plan

Our Support Services

East Equipment Maintenance and Repair Special Plan

Yingji Packaging Group Quality Assurance Service Plan

Yingji Packaging Group’s Quality Assurance Service Plan is designed to safeguard our customers’ equipment investments and ensure worry-free operation of their packaging lines. Our certified technical specialists can extend the service life of equipment and fully restore its original factory performance and operational efficiency.

Two-Year Preventive Maintenance Package

Preventive maintenance is one of the best ways to ensure that existing equipment continues to operate at the same production capacity as new equipment. Yingji Packaging Group’s comprehensive maintenance service package includes the following:

  • Arrange four scheduled 2-day on-site maintenance visits within 24 months
  • Visually inspect parts for wear and damage
  • Monitor the overall operating conditions of the equipment, calibrate equipment parameters, and ensure stable and normal operation of the equipment
  • Engineers provide recommendations for equipment optimization and upgrades
  • Hands-On Training in Equipment Operation and Routine Maintenance
  • Provide a comprehensive maintenance report detailing all maintenance items and optimization recommendations 
  • Enjoy a 5% discount on spare parts needed for maintenance and repairs
  • Transportation, car rental, and lodging expenses are reimbursed on an actual-cost basis; a daily meal allowance is provided.

Equipment Installation and Operation Training

Our company offers on-site installation and training services for all East and AFM series equipment. During installation, our professional engineers will provide on-site explanations of the equipment’s operating principles and standard preventive maintenance procedures.

Equipment Condition Monitoring, On-Site Repairs, and Model Upgrades

Through comprehensive on-site equipment inspections, we enhance the stability and operational efficiency of packaging equipment. Our engineers inspect, repair, replace, and calibrate all components of the equipment to ensure it operates at peak efficiency. Yingji Packaging Group also provides on-site emergency repairs and equipment upgrade and retrofit services.

Technical Support and Spare Parts Kit

Yingji packaging engineers are always available to assist with equipment installation, program debugging, mechanical malfunctions, and various after-sales issues. If you need to return parts for in-warranty or out-of-warranty repairs, our engineers can provide a return authorization number. In addition, our engineers can recommend wear-and-tear parts kits based on your machine model and keep commonly used consumable parts in stock to minimize downtime.

Preventive maintenance is the best way to ensure that equipment maintains production capacity at new-machine levels over the long term. Our comprehensive maintenance service package includes regular on-site inspections, customized equipment upgrade recommendations from our engineers, complete equipment inspection reports, hands-on equipment training, and more.

Preventive maintenance is the best way to ensure that equipment maintains production capacity at new-machine levels over the long term. Our comprehensive maintenance service package includes regular on-site inspections, customized equipment upgrade recommendations from our engineers, complete equipment inspection reports, hands-on equipment training, and more.

Preventive maintenance is the best way to ensure that equipment maintains production capacity at new-machine levels over the long term. Our comprehensive maintenance service package includes regular on-site inspections, customized equipment upgrade recommendations from our engineers, complete equipment inspection reports, hands-on equipment training, and more.

Preventive maintenance is the best way to ensure that equipment maintains production capacity at new-machine levels over the long term. Our comprehensive maintenance service package includes regular on-site inspections, customized equipment upgrade recommendations from our engineers, complete equipment inspection reports, hands-on equipment training, and more.

Helping Companies Market Their Products Globally

Leveraging our proven standard processes and efficient operational systems, we help companies achieve standardized product packaging and global shipping. Serving a wide range of markets, we have earned our customers’ long-term trust through innovative packaging solutions.